Using SMTP

BaseMailer supports SMTP, allowing you to send emails from custom domains or third-party providers not directly supported.

When to Use SMTP

• You want to send from a custom domain (e.g. you@yourcompany.com)
• You’re using a mail service like Mailgun, SendGrid, or Zoho
• You need more deliverability control or analytics

How to Connect an SMTP Account

1. Go to the Sender Accounts tab
2. Click + New Account
3. Select SMTP from the options
4. Enter the required SMTP details:
   • SMTP Host (e.g. smtp.yourdomain.com)
   • Port (usually 465 for SSL, 587 for TLS)
   • Sender Email Address
   • SMTP Username
   • SMTP Password or App Password
   • Choose between SSL or TLS
5. Click Connect to verify and save the sender

✅ Once verified, your SMTP account will appear with a Connected status

Name and Alias

You can set Name and Alias when you click the Edit button on a sender account in the Sender Accounts list.

Name

The Name is the sender name recipients see in their inbox (example: Notifications).

Alias (Optional)

The Alias is the From email address BaseMailer will send from.
If you leave it empty, BaseMailer sends from the authenticated SMTP email.

Note: Some SMTP providers only allow sending from approved From addresses. If sending fails, use the same From email as your SMTP login or ask your provider to allow the alias.

Tips

• Use an app-specific password if your email provider requires it (e.g. Gmail, Zoho)
• Confirm your SMTP server allows bulk sending and has SPF/DKIM configured
• Contact your email provider if you’re unsure about credentials or port settings
• SMTP sending limits depend on your provider (e.g., Amazon SES, SendGrid, Zoho). Each has its own quota rules for daily, hourly, or per-minute sending. Always check your provider’s documentation and monitor your usage to avoid delivery issues.