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Sender AccountsUsing SMTP

Using SMTP

BaseMailer supports SMTP, allowing you to send emails from custom domains or third-party providers not directly supported.

When to Use SMTP

  • You want to send from a custom domain (e.g. you@yourcompany.com)
  • You’re using a mail service like Mailgun, SendGrid, or Zoho
  • You need more deliverability control or analytics

How to Connect an SMTP Account

  1. Go to the Sender Accounts tab
  2. Click + New Account
  3. Select SMTP from the options
  4. Enter the required SMTP details:
    • SMTP Host (e.g. smtp.yourdomain.com)
    • Port (usually 465 for SSL, 587 for TLS)
    • Sender Email Address
    • SMTP Username
    • SMTP Password or App Password
    • Choose between SSL or TLS
  5. Click Connect to verify and save the sender

✅ Once verified, your SMTP account will appear with a Connected status

Tips

  • Use an app-specific password if your email provider requires it (e.g. Gmail, Zoho)
  • Confirm your SMTP server allows bulk sending and has SPF/DKIM configured
  • Contact your email provider if you’re unsure about credentials or port settings
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